Telfar bag

Return and Refund Policy

If you are not satisfied with our service, we offer a customer satisfaction guarantee, which includes the option for a full refund. For any refund requests or issues, please contact us at ThatDreamLaLa@Gmail.com

Kindly note that refund requests must be submitted within 14 days of the service completion. Upon acceptance of your refund request, please allow 7 to 10 business days for the refund to be processed and reflected in your original method of payment.

If you are not satisfied with our service, we offer a customer satisfaction guarantee, which includes the option for a full refund. For any refund requests or issues, please contact us at [EMAIL] to complete our Customer Care Form. Kindly note that refd requests must be submitted within 14 days of the service completion. Upon acceptance of your refund request, please allow 3 to 5 business days for the refund to be processed and reflected in your original method of payment.

**Return Policy for Products and Physical Goods**

We accept online returns within 30 days of the purchase date. Items that are returned are eligible for a full refund, exchange, or store credit, provided they are received undamaged, unused, and in their original packaging.

To initiate a return, please email us and enter your order number and return information . You can locate your order number in the original confirmation email.

All items sold from the Thrift Shop are Final.